When we say plastic-free, we mean free from petroleum-based plastics like PE or PP.

In our pads and liners we use a plant-based biopolymer made from cornstarch (PLA), which is compostable and biodegradable (certified to EN 13432 and ASTM standards), non-toxic in both production and end of life, and completely biobased.

While PLA is technically a polymer, it is not petroleum-derived and is accepted under leading ecological standards such as GOTS.

We clearly disclose its use and independently validate all our claims to ensure transparency and compliance with the most rigorous sustainability standards.

Nope! SAPs are oil-based plastics that absorb moisture but can leave your period pad feeling soggy - and they never biodegrade.

We use cellulose instead, for high absorbency without the petroleum plastic.

Our pads are made with a 100% organic cotton topsheet and a cellulose absorbent core. That means no fragrances, no dyes, no petroleum plastics - just what works.

Here’s what’s in our pads:

• Topsheet: 100% organic cotton
• Absorbent core: cellulose
• Leakproof back sheet: cornstarch
• Adhesive: non-toxic, latex free and rosin free
• Waxed release paper
• Tissue wrapper

Yes! Our pads are clinically proven to prevent irritation and made without the common irritants found in mainstream period products.

That means no fragrances, no dyes, no chlorine, and zero petroleum plastic - just breathable, irritation-free period care.

Yes! Mooncup Pads are vegan, cruelty-free, and free from animal-derived materials.

Just as absorbent as the leading brand - but without the petroleum plastics, SAPs, or hidden irritants. Our specially designed leakproof barriers lock in blood and prevent leaks around the edges, keeping you protected all day.

We independently measured Mooncup pads against the leading brand using Circana UK total market data from July 2021 and July 2024.

You can dispose of Mooncup Pads in your regular waste bin. Unlike mainstream pads, they won’t linger in landfill for centuries. Our pads break down within one year, even in landfill conditions. 

This has been verified through testing based on ASTM D5511. Biodegradation rates may vary depending on disposal location and environmental conditions.

Although this does depend on your flow (e.g. if you’re experiencing a particularly heavy day) a good rule of thumb is every 4-6 hours. 

No, pads aren’t ideal for swimming, as they will just absorb the water and then become ineffective at absorbing menstrual fluid. Stick to tampons or menstrual cups when it comes to hitting the beach.

Here’s how they work:

1. Join our flexible subscription by choosing your favourite period care to suit your flow, whether that’s pads, tampons or liners!
2. Set up a delivery frequency that works for you to arrive every 4, 8 or 12 weeks.
3. Checkout & relax! Wait for your next delivery of period care. Don’t worry about forgetting about it either, we’ll drop you a reminder email before your order ships.

Our subscriptions are completely flexible and you can skip, pause or cancel at any time with no strings attached. Plus, if you ever want to edit or amend anything, you can simply log into your account and make any changes in an instant or get in touch with us and we can help.

You can log into your account and choose to cancel your subscription or simply get in touch with us and we’ll do the rest for you.

To make any changes to your subscription, from product choice to delivery frequency, simply log into your account or get in touch with us.

Due to the intimate nature of our products, we can’t offer returns or exchanges on our Period Pants, Cleaning Pot, Pads, Tampons or Liners unless faulty.

If there's an issue with your order, please get in touch with us and we'll do all we can to resolve this for you.

No. Unfortunately, we’re unable to amend or cancel orders once they’ve been placed.

For UK orders, we aim to dispatch all orders before 5pm on the next business day. You’ll receive a tracking link as soon as your order’s on its way.

For EU orders, we aim to deliver within 3 to 5 business days.

Period care is free from VAT in the UK.

Deliveries outside of the UK and EU are subject to import duties and taxes which are levied once the package reaches the destination country.

Customers must cover any additional duties, taxes or charges for customs clearance; unfortunately we have no control over these charges and cannot predict what they may be.

Yes! We ship across Europe and to many countries worldwide.

EU delivery

• Standard delivery: €6.00
• Free delivery on orders over €50.00
• Orders are shipped from our warehouse in the Netherlands, so deliveries within the EU are sent as intra-EU shipments, meaning no customs duties or import taxes.

International delivery (outside the EU)

• Shipping costs are calculated at checkout based on your location.
• Please note that orders shipped outside the UK and EU may be subject to import duties, taxes or customs fees. These charges are determined by your local customs authority and are the responsibility of the customer. Unfortunately, we're unable to predict or cover these costs.

Yes, deliveries outside of the UK and EU are subject to import duties and taxes which are levied once the package reaches the destination country. Customers must cover any additional duties, taxes or charges for customs clearance; unfortunately we have no control over these charges and cannot predict what they may be.

Please note, if the duties are not paid and the parcel is returned to us, additional fees may apply and we will be unable to offer a refund as this would be utilised to cover the cost of return shipping fees.